Fave Asia Sdn Bhd

Payment documentation 5

• How do I calculate the Cashback Issued, Fave Fees deducted and Merchant Takeback?
• How do I tally the figures in the monthly invoice received with my Statement of Account (SOA)?
• When do I receive my invoices?
• What types of reporting documents will I receive from Fave?
• What are payment adjustments?

Payment terms and computation 1

• I’ve served this customer but I didn’t get paid. What should I do?

Payment timeline / payment schedule 3

• When do I receive my Statement of Account (SOA) and payment?
• Am I an international partner or a local partner? How do I tell the difference?
• Where can I find the Statement of Account (SOA), Summary report and FaveBiz Insight?

Study data and trends 2

• What kind of data can I get?
• How can I use this data?