Fave Asia Sdn Bhd
Enter your search term here...
New support ticket
Check ticket status
What is FavePay?
How is Partner Cashback issued calculated?
Will I receive reimbursement if I accidentally cancelled the Favepay transaction but service was rendered to customers?
How to transact on FavePay?
How do customers pay with FavePay?
What should I do if the customer overpays / underpays?
What is the FavePay transaction process?
My customer got an error code while paying with FavePay. What should I do?
Do I have to display the unique outlet QR code?
See all 14 articles
Using the FaveBiz Boss Mode Dashboard
Where can I find my FavePay campaign details?
How do I check my FavePay transactions?
How do I reset the outlet code?
Can I add a verification code for FavePay transaction cancellations?
Using Staff Mode
How do I verify FavePay Transactions?
How do I cancel Favepay transactions?
How do I verify Alipay transactions?
What is 'Get Reports' on Staff Mode?
How do I activate push notifications for successful transactions?
See all 6 articles
What payment reports will I receive?
How is my payment breakdown calculated?
How is the Fave Fee calculated?
How long does it take for a FavePay refund to be processed?
How is partner cashback calculated in refunds?
What is Customised Cashback?
Why should I use Customised Cashback?
How does it work?
I already offer 10% cashback. If I sign up for 15% Customised Cashback, will my customers get both types of cashback (25%)?
When will Customised Cashback be shown on the app?
See all 13 articles
Help Desk Software