If the customer is at your physical outlet, they are required to present their FaveDeal vouchers.

  • Verify the redemption outlet and the voucher details presented.
  • Customers will then swipe/show their voucher code to redeem it.


If the customer is required to reach out to you to make a booking. Once you have confirmed the customer's booking, redeem your voucher code on Favebiz as per the following steps:

  1. Log in to your FaveBiz account.
  2. Click on the pink menu button under "Transaction" tab.
  3. Select “Redeem” and enter the voucher code your customers provide to you. Then select “Verify Voucher”. 
  4. The voucher details including your customer’s name will be shown. Double-check on the details and validity before redeeming it.
  5. Once it’s done, you will be able to check the redeemed voucher from your FaveBiz account (web or mobile app)


If the deal is for takeaway/delivery, there are 3 optional ways your customers can reach out to you.

  1. Redemption through WhatsApp
  2. Redemption through phone call
  3. Redemption through the delivery form

Swipe to redeem method

  1. Arrange the delivery/takeaway time with your customers through WhatsApp or call.
  2. After the confirmation, inform customers to swipe to redeem the voucher on their screen.
  3. Once it’s done, you will be able to check the redeemed voucher from your FaveBiz account (web or mobile app)

Enter voucher code method

  1. Arrange the delivery/takeaway time with your customers through WhatsApp or call
  2. Alternatively, check the delivery form submitted by customers.
  3. After the confirmation, request for the voucher code presented on the customers’ voucher screen
  4. Log in to your FaveBiz account, click on the pink menu button under “Transaction” tab
  5. Select “Redeem” and enter the voucher code your customers provide to you. Then select “Verify Voucher”.
  6. The voucher details including your customer’s name will be shown. Double-check on the details and validity before redeeming it.
  7. Once it’s done, you will be able to check the redeemed voucher from your FaveBiz account (web or mobile app)