Do I absolutely need to upload an image?

  • It is optional hence adding an image is entirely up to you. Regardless of adding an image or not, you can still create an announcement. But our customers are visual people, so we do encourage uploading a high-quality image or poster to better illustrate your promotion.


What if I want to end the announcement before the set end date?

  • You can edit the end date or delete the announcement to disable by going to Manager mode > Announcements > Delete the selected announcement.


The announcement I created is no longer on FaveBiz. What happened?

  • While we encourage you to be creative with your announcement, we do want to ensure the content on our platform is not in any way offensive or obscene, causes annoyance to other users, infringes upon the rights of any other person’s proprietary rights, or violates any of Fave's other Terms of Use.
  • As such, Fave reserves the right to remove any announcements that are deemed inappropriate by the company.
  • In another instance, it could also be that your announcement has reached its feature end date and therefore no longer appearing on the app. For example, the feature period is from 14 - 18 May, between this period the announcement will be visible on the app up till 11.59pm on 18 May.


If you have any questions or need further explanation, please do not hesitate to contact our Fave Partner Management team at the following correspondence.


Live chat: Login to FaveBiz > Support > Contact Us > Chat with us

Malaysia: partners.my@myfave.com 

Singapore: partners.sg@myfave.com