The figures in the tax invoice are based on the total Fave deals sold or FavePay transactions for the month which includes refunded and cancelled Fave deals or FavePay transactions. Hence, the figures may not always be the same as the total amount from the Statement of Accounts. 


In order to tally the figures in the Tax invoice, you will need to add the total from the SOA and Credit Note (if any).


  1. Fave Deal:


Tax invoice = Total Redeemed Vouchers (figure from SOA) + Total Cancelled/Refunded vouchers (figure from Credit Note)


  1. FavePay: 


Tax Invoice = Total Successful Transactions (figure from SOA) + Total Cancelled/Refunded vouchers (figure from Credit Note)


If you have any questions, please do not hesitate to contact our Fave Partner Management team at the following correspondence.


Live chat: Login to Favebiz > Support > Contact Us > Chat with us

MY - partners.my@myfave.com 

SG - partners.sg@myfave.com