You will receive the SOA based on your payment schedule as mentioned in your Fave contract. Depending on your receiving bank, it might take 1-2 working days for the payment to be reflected in your bank account. 


Payment Cadence

Payment File Generation / Statement Date

Transactions Captured

Payment Release Date

Merchants Receive Payment by

Weekly

Monday

Previous week (Monday-Sunday)

Wednesday

Wednesday


If you have any questions, please do not hesitate to contact our Fave Partner Management team at the following correspondence.


Live chat: Login to FaveBiz > Support > Contact Us > Chat with us

MY - partners.my@myfave.com 

SG - partners.sg@myfave.com