You can contact our Fave Partner Management team at the following correspondence. Our Partner Management Team is available from Mon-Sun, 9am-10pm (including Public Holiday).


1. Email


2. Livechat via Favebiz

  • You can also chat with us via Favebiz by following the guide below.
  • Login to Favebiz > Support > Contact Us > Chat with us

  • Favebiz Web:


  • Favebiz App:


3. WhatsApp 

You can also chat with us at the WhatsApp number +60182029192 if there is an urgent issue such as unable to proceed with a refund and the customer is at the outlet.