We’re sorry your customer got an error code. Since error codes can happen for a number of reasons, please take a screenshot of the error and drop our Partner Managers an email. We will look into the issue for you.


In the mean time, you can advise the customer to pay for the bill using cash or credit card.


Partner Mangement Team Hotline:

Malaysia: partners.my@myfave.com 

Singapore: partners.sg@myfave