The Alipay transactions made by customers who scan the FavePay QR code and paid by using Alipay as a payment method will also able to verify via FaveBiz on a real-time basis.
The verifications for Alipay transactions are similar to the steps on verify FavePay transactions as follow:
FaveBiz App
- Login to the Staff Mode by using the respective Partner Code. Any successful Alipay transactions will be shown here. You may filter for viewing transactions for different services or viewing the different date transactions.
FaveBiz Website
How to cancel Alipay transactions?
The cancellation steps for Alipay transactions are also similar with the steps in cancelling a FavePay transaction as follow:
1. Login to FaveBiz Staff Mode.
2. Click on the 'Transactions' tab then 'Alipay'.
3. Click on the transaction that you want to cancel and press "Cancel Transaction"
Should you need more information, do view the article How to cancel a FavePay transaction?
If you have any questions or need help to cancel a transaction that more than 24hours, please do not hesitate to contact our Fave Partner Management team at the following correspondence.
Live chat: Login to FaveBiz > Support > Contact Us > Chat with us
Malaysia: partners.my@myfave.com
Singapore: partners.sg@myfave.com