Absolutely! You can now add a verification code to prevent accidental cancellation of FavePay transactions. You can only activate and deactivate the cancellation code on FaveBiz Boss Mode.


This means that you will be asked to key in the cancellation code before confirming the cancellation on FaveBiz Staff Mode. The codes are outlet specific, so you can set up a different code for different outlets.


Code requirements:

  • 6 characters only
  • Alphanumeric (numbers or letters)
  • Case sensitive
  • No characters (e.g: !, &. @, etc)


To add cancellation code, please drop your Partner Management team an email with the outlet and code you wish to add.


Partner Management Team Hotline:

Malaysia: partners.my@myfave.com

Singapore: partners.sg@myfave.com