My customer bought two vouchers in a single transaction but only redeemed one. What do I do?
Created by: Dilhany Jayawardena
Modified on: Wed, 10 Oct, 2018 at 3:26 PM
Kindly direct the customer to contact our Customer Happiness team via live chat in the Fave App.
Steps to contact Customer Happiness:
Ask the customer to open the Fave app, simply click on Me > Help Centre > and “Talk to us” to initiate a live chat! Our agents will assist you from there
Dilhany is the author of this solution article.
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.
