My customer bought two vouchers in a single transaction but only redeemed one. What do I do? : Fave Partners Portal

My customer bought two vouchers in a single transaction but only redeemed one. What do I do?

Created by: Dilhany Jayawardena

Modified on: Wed, 17 Jun, 2020 at 5:09 PM

Kindly advise the customer to contact our Customer Happiness team via live chat in the Fave App.

Steps to contact Customer Happiness:

Ask the customer to open the Fave app, simply click on Me > Help Centre > and “Talk to us” to initiate a live chat! Our agents will assist you from there.

Dilhany is the author of this solution article.

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My customer bought two vouchers in a single transaction but only redeemed one. What do I do?

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