How can customers utilize the cashback?
Merchant cashback can only be used at the merchant it was earned from. This means that customers will have to return to your business to use any cashback earned from their previous visit.


How long is the cashback validity?

The cashback validity is 3 months or 90 days. The expiry date will normally fall on the last day of the month. For example, cashback earned on 12 May 2020 will expire on 31 August 2020. Customers will be able to check the expiry date of the cashback on their Fave app.