What is Fave Fee?
The Fave fee is a percentage charged by Fave for every transaction [subject to contract].
How is Fave Fee calculated?
It is charged based on the customer's Payable Amount. There is also GST (7% for SG merchants) or SST (6% for MY merchants) charged on the Fave Fees.
Fave Fees = X % x (Bill Amount - Merchant Cashback Utilised - eCard Credits Used)
GST / SST on Fave Fees = % x Fave Fees
Sample Calculation with 10% Cashback and 1% Fave Fees:
| Customer Visit | First visit | Second visit |
| Bill Amount | $100 | $100 |
| Merchant Cashback Used | - | $10 (from the first transaction recorded under Merchant Cashback Issued) |
| eCard Credits Used | - | - |
| Payable Amount (Bill Amount - Merchant Cashback Utilised - eCard Credits Used - Fave Credits) | $100 | $90 |
| Merchant Cashback Issued (10% x Payable Amount) | $10 | $9 |
| Fave Fees (1%** x (Bill Amount - Cashback Utilised - eCard Credits Used)) | $1 | $0.9 |
| GST / SST on Fave Fees (7% (SG) or 6% (MY) x Fave Fees) | $0.07 (assume GST = 7%) | $0.063 (assume GST = 7%) |
| Merchant Takeback | $88.93 | $90.04 |
**Note:
* Fave Fees will vary from Malaysia & Singapore.
* If cashback rate is / more than 10%, Fave Fees will flat at 1% for both Malaysia and Singapore. Otherwise, for cashback rate less than 10%, Fave fees rate as below [subject to contract]:
Singapore
: 1.8%
: 1.8%Malaysia 
: 1.5%
: 1.5%