How do customers gift an eCard?
Customers are able to gift an eCard before confirming their purchase / before clicking on BUY NOW on Fave App. Customers will able to click on the "Gift it" button and insert the recipient's details to gift an eCard to their loved ones.
Can a customer purchase and gift more than one eCard at a time?
No, a customer can only purchase and gift one eCard at a time.
Is eCard validity based on eCard purchase or when the customer claims gift?
It is based on an eCard purchase from the giftor. Generally, there will be 180 validity days for an eCard upon purchased.
Is there any expiry period on when a user needs to claim the gifted eCard?
No. As long as the eCard cashback is not expired yet (i.e. default of 6 months), it will be valid from the date of purchase.