If your Fave Deals redemption method is under “Voucher Code”, you are required to redeem the voucher in FaveBiz Staff Mode. 

*Note: If your Fave Deals are under “Swipe To Redeem”, no redemption action is needed in FaveBiz as customers are required to “Swipe To Redeem” the vouchers over their Fave Apps. You will only be required to verify the redemption is successful over FaveBiz. 
Refer How to view and verify Fave Deal Redemption here.


Please follow the guide below on how you can redeem Fave vouchers in FaveBiz Staff Mode.


FaveBiz App


1. Once login to FaveBiz Staff mode, click on the pink icon on the bottom left of the screen and select ‘Redeem’.


   


2. Enter the voucher code provided by the customer and click ‘Verify voucher’. Do verify the information and proceed to click redeem once is confirmed.



FaveBiz Website


1. Once login to FaveBiz Staff mode, click on ‘Redeem’.



2. Enter the voucher code provided by the customer and click ‘Verify voucher’. Do verify the information and proceed to click redeem once is confirmed. 



Note: Any expired voucher will unable to redeem in FaveBiz, do ensure the voucher is valid & redeem in FaveBiz before providing the service. Fave will only proceed with the payment for Redeemed Voucher.


If there is any issue or difficulty with the redemption, please do not hesitate to contact our Fave Partner Management team at the following correspondence.


Live chat: Login to FaveBiz > Support > Contact Us > Chat with us

MY - partners.my@myfave.com 

SG - partners.sg@myfave.com