Fave Guarantee is a guaranteed support for customers purchasing Fave deals. Fave Guarantee covers the below areas;

  • Customers will get a 3 - day period (from date of purchase) to make a free cancellation from customer's end to get a full refund
  • If a merchant goes out of business, customer is entitled to receive 100% refund of the voucher(s) purchased
  • Fave guarantees that all payments are processed using quality, highly secure payment service providers, so customers can be assured that all their information are kept safe while shopping with Fave!
  • Customers are also guaranteed customer support from our Customer Happiness Team 365 days a year via live chat through the Help Center on customer's Fave app, website or email at hello@myfave.com