How to redeem or transact on Fave

What are the redemption methods available?
All our vouchers are redeemed via the mobile app. Please do not ask customers for printed vouchers. Currently, we offer three redemption methods: 1. Swi...
Wed, 17 Jun, 2020 at 4:44 PM
What is the FaveDeal redemption process?
If the customer is at your physical outlet, they are required to present their FaveDeal vouchers. Verify the redemption outlet and the voucher details pre...
Mon, 15 Jun, 2020 at 10:21 AM
How do I check the redemption method for my FaveDeals?
This information will be listed in the contract that you have signed. You will also be able to view your chosen redemption method in the Welcome Email and F...
Wed, 17 Jun, 2020 at 4:34 PM
Can I change the redemption method? How?
No, you cannot change the redemption method or other contract details via FaveBiz. However, if you are interested in changing the redemption method, please ...
Wed, 17 Jun, 2020 at 4:25 PM
How can I make the redemption processes easier and smoother for my customers?
You’re a great partner for caring so much! We have a collection of hot tips so you can be a 5-star partner: Communication and genuine attention Picking u...
Wed, 3 Oct, 2018 at 3:56 PM
Can customers cancel vouchers after purchase?
Yes, customers can cancel FaveDeal vouchers. Fave's Customer Cancellation Policy states that customers can cancel a voucher through the app up to 3 day...
Wed, 17 Jun, 2020 at 4:22 PM
Can I cancel a FaveDeal redemption?
No, you cannot.  If a customer accidentally redeems a voucher, kindly email our Partner Manager team with the Customer Name, Redemption Date, and Receipt I...
Wed, 17 Jun, 2020 at 4:21 PM