Ratings & Reviews

Where can I check my ratings and reviews?
Login to FaveBiz Boss Mode. Scroll down the home screen and you will see the 'Recent Reviews' shared customer.
Thu, 18 Jun, 2020 at 11:08 AM
Who can view my review replies?
Your replies to your deal’s reviews can be viewed by all users on our Fave app, but replies to FavePay reviews are currently viewable by just you and the cu...
Thu, 18 Jun, 2020 at 11:07 AM
Who can reply to my customer reviews?
This feature’s exclusively on FaveBiz Boss Mode, so only those with access to your FaveBiz Boss account will be able to reply to your customer reviews.
Thu, 18 Jun, 2020 at 11:06 AM
I’ve replied to a review. Can the customer respond to my reply?
Yes, the customer can respond to your reply/ Once you’ve replied to a review the first time, the customer will receive an email notification which inclu...
Thu, 18 Jun, 2020 at 11:03 AM
Can I edit or delete my reply?
No, you are unable to delete or edit any of your replies once it is sent. For furtherassistance, please reach out to our partner teams via email. Malays...
Thu, 18 Jun, 2020 at 11:01 AM