Payment documentation

I have received a statement of account. What does this mean?
The Statement of Account for FaveDeals is a statement that indicated the number of successful redemptions and cancelled vouchers. You will also receive a Fa...
Thu, 18 Jun, 2020 at 10:29 AM
I have received a tax invoice. What do I do with it?
You can use your tax invoice to file your GST claims. The tax invoice also indicates the total number of vouchers sold in a particular month. Effective ...
Thu, 18 Jun, 2020 at 10:23 AM
When do I receive my tax invoice?
FaveDeals: Tax invoices will be emailed on the third week of the month from our Finance Team for sales from the previous month. Look out for an email from o...
Thu, 18 Jun, 2020 at 10:24 AM
What types of tax documentation will I receive?
For FaveDeals you will receive the following:  Tax Invoice: Indicates the number of voucher sold in the particular month. Credit Note: Only will be issue...
Thu, 18 Jun, 2020 at 10:22 AM
I have received a Credit Note. What do I need to do with it?
The Credit Note states the number of vouchers cancelled and refunded. It is usually used to offset any taxes in the tax invoice received.  Note: There i...
Thu, 18 Jun, 2020 at 10:17 AM
What are payment adjustments?
Payment adjustments are adjustments made manually by our Partner Management team to offset any incorrect payments. Negative adjustments are made if Fave ove...
Thu, 18 Jun, 2020 at 10:16 AM
How does SST affect my payment reports?
SST implementation will affect both the Favepay Breakdown Excel file (which is sent along with your Statement of Accounts) and invoice (Favepay). In the...
Mon, 3 Feb, 2020 at 9:15 AM