General

What is FavePay?
What is FavePay? FavePay is a mobile payment method that allows customers to pay for their transactions at a variety of partners and earn cashback or disco...
Fri, 4 Jun, 2021 at 9:51 AM
What is Fave Fee?
What is Fave Fee? The Fave fee is a percentage charged by Fave for every transaction [subject to contract].  How is Fave Fee calculated? It is charged...
Wed, 21 Apr, 2021 at 4:10 PM
What is Cashback?
What is Cashback? Cashback is a loyalty reward given to customers when they pay at your outlet via FavePay. After payment is made, customers will receive ca...
Wed, 21 Apr, 2021 at 12:31 PM
How does Fave charge per transaction?
FavePay allows your business to accept all forms of cashless payment easily, quickly at a low cost.  For all transactions made through FavePay, there will ...
Wed, 21 Apr, 2021 at 3:05 PM
What is Fave QR?
What is Fave QR code?  Fave QR code is a unique QR code that directs Fave users to make payment to your outlet. Each outlet is given a unique QR code that ...
Wed, 21 Apr, 2021 at 3:14 PM
How can customers utilise the cashback?
How can customers utilize the cashback? Merchant cashback can only be used at the merchant it was earned from. This means that customers will have to retur...
Wed, 21 Apr, 2021 at 12:18 PM
What reports will I receive for FavePay?
You will receive the below reports that will be delivered via email to you based on the payment cadence: Statement of Account Excel breakdown file with ...
Wed, 21 Apr, 2021 at 4:16 PM
When do I receive my payment?
When do I receive the payment for FavePay Transaction? You will receive the payment for all successful FavePay transactions in your bank account registered...
Wed, 21 Apr, 2021 at 3:54 PM
How much will I receive for every FavePay Transaction?
You will receive the payment for all FavePay Transactions made based on your cadence after the deduction. The payment received based on your payment cadence...
Wed, 21 Apr, 2021 at 12:21 PM
How should I record the FavePay Transaction in my Point-of-Sale (POS) system?
We recommend that you set up your POS system to have "FavePay" as a mode of payment, similar to how you set up "Cash" or "Credit C...
Wed, 21 Apr, 2021 at 12:36 PM