General

How to cancel a FavePay transaction and how long does it takes?
The cancellation and refund for FavePay transaction can be processed in 2 ways: 1. Cancel transaction within 24 hours You can cancel the transaction w...
Fri, 8 Oct, 2021 at 1:09 PM
What happens if a customer overpays / underpays?
Once customers made a FavePay transaction, there will a green screen showed in the customer's app. The staff should always double-check the amount and ...
Fri, 8 Oct, 2021 at 1:10 PM
What should I do if customer encounter error while paying with FavePay?
We’re sorry if there is an error that happened when your customer paying with FavePay. Since error codes can happen for a number of reasons, please take a s...
Fri, 8 Oct, 2021 at 1:10 PM