General

How can I claim the PENJANA budget?
If you are new to Fave, you may register at least 1 Fave service (FavePay with Cashback / FaveDeals / Fave eCards)  If you are already using Fave servi...
Thu, 9 Jul, 2020 at 5:00 PM
What can I use the PENJANA budget for?
Register Favepay with Cashback - For every Partner Cashback issued at your FavePay outlet, Fave and PENJANA will match it and your customers will get twic...
Thu, 9 Jul, 2020 at 5:02 PM
How long is this budget available?
The campaign duration is 3 months-long starting from 1st July 2020 till 30th September.
Thu, 9 Jul, 2020 at 5:02 PM
How do I recommend a business to join the PENJANA campaign?
If you are new to Fave, you may register at least 1 Fave service (FavePay with Cashback / FaveDeals / Fave eCards)  If you are already using Fave servi...
Thu, 9 Jul, 2020 at 5:03 PM
Are there any requirements to join the campaign?
All eligible micro and SME merchants are welcome to join this campaign. You can click here to find out whether you’re eligible. To benefit from the campai...
Thu, 9 Jul, 2020 at 5:04 PM
Will I get an additional budget if I have more than one service on Fave?
The more customers use any of the Fave services that you register for, the more budget you can utilize for your customers to spend at your outlet(s).
Thu, 9 Jul, 2020 at 5:05 PM
Can I use the budget only on one service (such as Favepay only) if I have multiple services?
You will not be able to utilize the budget only on one service. Your customers can utilize the e-Cashback issued from your FavePay outlet to purchase Deals ...
Thu, 9 Jul, 2020 at 5:06 PM
Who is eligible for Penjana?
Micro, small and medium enterprises in Malaysia  (including but not limited to): Retail: Hypermarkets, supermarkets, grocery, speciality stores, pets, fas...
Thu, 9 Jul, 2020 at 5:06 PM
I have outlets with the same brand in other countries outside of Malaysia. Can I utilize the budget there too?
No. This marketing budget is only eligible for Micro, small and medium enterprises in Malaysia only.
Thu, 9 Jul, 2020 at 5:07 PM
I am part of other Penjana campaigns too. Am I still eligible to join this campaign?
Yes. It is eligible for Micro, small and medium enterprises in Malaysia  (including but not limited to): Retail: Hypermarkets, supermarkets, grocery, spec...
Thu, 9 Jul, 2020 at 5:07 PM