Frequently Asked Questions - DBS PayLah! and Singtel Dash
Fave x DBS Paylah! & Singtel Dash has a strategic partnership initiative that enables other mobile payment partners (i.e. DBS PayLah! and Singtel Dash) ...
Wed, 28 Apr, 2021 at 6:36 PM
To check that payment has been received, you can verify payments from the following ways: Your FaveBiz app You will receive a notification as us...
Wed, 19 Aug, 2020 at 5:11 PM
All DBS PayLah! and Singtel Dash users in Singapore can access and benefit from the Fave Open Loyalty Network. Customers can simply open their preferred...
Tue, 20 Apr, 2021 at 6:05 PM
No. Transactions made via the DBS PayLah! and Singtel Dash applications will also be reflected in Fave’s Statement of Account and listed as ordinary FavePay...
Tue, 20 Apr, 2021 at 6:05 PM
In the unlikely event that this happens, the first step is to check the Payment History page on the customer’s DBS PayLah! or Singtel Dash app. To do th...
Tue, 20 Apr, 2021 at 6:04 PM
You can proceed to cancel the transaction within 24 hours as per the usual process through FaveBiz. The charged amount will be refunded back to the customer...
Tue, 20 Apr, 2021 at 6:04 PM
Please advise the customer to reach out to our Customer Happiness team for further assistance by simply going to the ‘Transaction History’ page on DBS PayLa...
Tue, 20 Apr, 2021 at 6:03 PM
You can reach out to our Fave Partner Management team at the following correspondence and express your interest to include Favepay in your existing SGQR cod...
Tue, 20 Apr, 2021 at 6:02 PM