Deals Redemption

What are the redemption methods available?
All our vouchers are redeemed via the mobile app. Please do not ask customers for printed vouchers. Currently, we offer three redemption methods: 1. Swi...
Wed, 28 Apr, 2021 at 4:31 PM
What is the redemption period?
The redemption period is the amount of time during which a voucher is valid and can be redeemed. Each deal could vary in the validity days (from 7 up to 36...
Wed, 28 Apr, 2021 at 7:15 PM
Where do I check the voucher redemption period?
We advise all partners to verify the redemption period before rendering any service to your customer.  You can view the validity period under 'Redeem ...
Wed, 28 Apr, 2021 at 5:00 PM
Can I change the redemption method? How?
Before a deal goes live, you will discuss with your Business Development Manager on the suitable redemption method for your deal.   However, you cannot ch...
Wed, 28 Apr, 2021 at 7:32 PM
How can I make the redemption processes easier and smoother for my customers?
You’re a great partner for caring so much! We have a collection of hot tips so you can be a 5-star partner: Communication and genuine attention Picking u...
Wed, 28 Apr, 2021 at 4:37 PM
How do I check the redemption method for my FaveDeals?
This information will be listed in the contract that you have signed. You will also be able to view your chosen redemption method in the Welcome Email and F...
Wed, 28 Apr, 2021 at 7:32 PM